Privacy Policy
Effective Date: 23/10/2025
Last Updated: 23/10/2025
1. Introduction
Welcome to Lungloop, a product of Digifluence.in (“we,” “us,” or “our”). Lungloop is committed to protecting your privacy and ensuring transparency in how we handle your information.
This Privacy Policy explains how we collect, use, and safeguard your personal and non-personal data when you use our mobile application, website, or any related service (collectively, the “Platform”).
By using Lungloop, you agree to this Privacy Policy and consent to the collection and use of your data as described below.
2. Information We Collect
a. Information You Provide
When you interact with Lungloop, you may voluntarily share information such as:
- Name, email address, and phone number
- Account or profile details
- Payment information (if applicable)
- Feedback, communication, or support messages
b. Information We Automatically Collect
When you use Lungloop, we may automatically collect:
- Device type, model, and operating system
- IP address, app usage, and activity logs
- Location data (only with your permission)
- Analytics data (to understand app performance and improve user experience)
c. Information from Third Parties
We may receive information from third-party services that integrate with Lungloop, such as social media platforms, analytics providers, or payment gateways.
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Lungloop experience
- Communicate updates, offers, and service notifications
- Process payments and manage transactions (if applicable)
- Respond to user queries and provide support
- Personalize content and recommendations
- Analyze usage trends and improve features
- Ensure legal and regulatory compliance
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We only share data under the following conditions:
- With trusted service providers who assist in hosting, analytics, and customer support
- With Digifluence subsidiaries or partners for operational purposes
- To comply with legal obligations or respond to lawful requests
- During business transitions such as mergers or acquisitions
5. Data Security
We use industry-standard encryption, access controls, and security practices to safeguard your data. While we strive to protect your information, no online transmission or storage system is completely secure, so we cannot guarantee absolute protection.
6. Data Retention
We retain your information only as long as it is necessary to provide services or comply with applicable laws. Once no longer required, we securely delete or anonymize it.
7. Cookies and Tracking Technologies
Lungloop may use cookies, beacons, and similar technologies to personalize your experience and analyze usage. You can disable cookies through your browser or device settings, though this may affect certain features.
8. Your Rights and Choices
You have the right to:
- Access and review your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Opt out of marketing communications
You can exercise these rights by contacting privacy@digifluence.in.
9. For All Users (Including Minors)
Lungloop is intended for users of all ages. We do not knowingly collect personal data from children under 13 without parental consent. If a parent or guardian believes that their child has provided personal information, they can contact us to remove it.
10. Third-Party Links and Integrations
Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and users are encouraged to review their policies separately.
11. International Data Transfers
If you access Lungloop from outside India, your data may be transferred and processed in jurisdictions with different privacy laws. By using our Platform, you consent to such transfers.
12. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available at digifluence.in/lungloop/privacy-policy, with the effective date clearly mentioned.
13. Contact Us
For any privacy-related questions, requests, or complaints, please contact:
Digifluence.in
Email: privacy@digifluence.in
Support: support@digifluence.in