Privacy Policy
Effective Date: 23/10/2025
At Nakshatra Kripaa (referred to as “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website Nakshatrakripaa.com and our mobile application Nakshatra Kripa (together referred to as the “Platform”).
1. Personal Information We Collect
To operate our Platform effectively and provide you with personalized astrology, numerology, and Vastu-related services and products, we may collect personal information such as your name, email address, phone number, country, and birth details.
We may also automatically track certain information about your activity on the Platform to better understand our users’ preferences, demographics, and usage patterns. This helps us improve our services and provide relevant astrological content and offers.
By using our Platform, you agree that Nakshatra Kripaa may contact you with information, updates, or promotional content relevant to your interests. You can opt out of such communications anytime by following the unsubscribe instructions provided in each message.
We do not sell or rent your personal data to anyone. You control how much information you wish to share when using our services.
2. Sharing and Disclosure of Information
Users should be aware that any personal information they voluntarily display on public areas of the Platform (like comments or discussion forums) may be collected and used by others. Nakshatra Kripaa is not responsible for unsolicited messages or actions by third parties resulting from such disclosures.
We may share certain data with our verified partners or affiliates only to enhance your experience or provide the requested service. Those partners are bound by similar privacy standards.
We may also disclose information:
- To comply with legal obligations or respond to lawful requests.
- To protect our rights, safety, and property, or those of our users.
- In case of a merger, acquisition, or transfer of assets of Nakshatra Kripaa.
3. Payment and Data Security
Nakshatrakripaa.com uses 128-bit SSL encryption to protect your payment information during online transactions. This ensures all communication between your browser and our servers remains encrypted and secure.
We never store your credit or debit card details on our servers. Payments are processed securely through trusted third-party payment gateways.
4. Advertising
We may use third-party advertising networks to display ads on our Platform. These companies may use anonymized information about your visits to provide you with relevant advertisements across various websites.
5. Information We Collect Automatically
Device Information
We collect device-specific information, including unique device identifiers, network information, and operating system details.
Location Information
We may collect location data through IP address, GPS, or other sensors to deliver localized services such as currency display or astrologer availability.
Cookies and Local Storage
We use cookies and local storage to remember your preferences, session details, and for marketing or analytics purposes. You can control cookie settings through your browser.
Usage Data
We track user interactions such as consultations, wallet recharges, and app installations to improve our service quality and personalization.
6. How We Use the Information
We use collected information to:
- Enhance user experience and service personalization.
- Provide accurate horoscope, kundali, and astrology-related recommendations.
- Conduct research, analytics, and service improvements.
- Communicate important updates, offers, and promotions.
- Match users with suitable astrologers based on interests or birth details.
We may share your first name, birth details, and interests with astrologers during consultations to provide accurate and personalized advice.
7. Managing and Deleting Your Information
You can update, deactivate, or permanently delete your account anytime.
Website Users:
Go to https://www.nakshatrakripaa.com → My Account → My Profile → make changes or choose Deactivate/Delete Account.
App Users:
Open the Nakshatra Kripa app → My Account → My Profile → Manage Profile → Deactivate/Delete Account.
Deactivation is temporary and reversible. Deletion is permanent, and all associated data will be permanently removed.
8. Browser Notifications
We may ask for permission to send browser-based or in-app notifications. You can enable or disable these anytime through your device settings.
9. Limitation of Liability
While we employ advanced security measures, no platform can guarantee absolute data security. By using Nakshatrakripaa.com or the Nakshatra Kripa app, you accept that you share and use information at your own risk.
10. Contact Us
If you have any questions about this Privacy Policy or need help with your data, please contact us at:
📩 support@nakshatrakripaa.com